Shipping & Delivery Fees

For Singapore Customers

Delivery is FREE for orders above $87.

What are my delivery options?

SAP works with trusted delivery partners. Please choose between:

  1. Singpost Normal Mail
  2. Aramex Courier Mail

Details of shipping costs and durations can be found in the table below.

Domestic Shipping Option Cost Expected Transit Time*
Normal Mail via Singpost

  • No tracking (Singpost is not liable for any lost or damaged mail)
$0.90 – $3.55 (depending on weight, up to 2kg only) 2-5 Working Days
Courier via Aramex

  • Tracking provided
  • Door-step delivery
  • Mon – Fri 10am – 7pm, Sat 10am – 3pm
$4.50 (up to 5kg, +$1 for every additional kg)

 

Delivery to Sentosa:

From $10 (depending on weight)

1-2 Working Days

 

*Please note that transit time excludes processing and handling time. SAP will take 1-2 days to process and ship orders out.

Where can I find my tracking number?

If you have opted for courier, a unique tracking number will be provided once your parcel has been processed and sent out. It will reflect on both your order history as well as in a confirmation email sent out to you.

Normal mail orders via Singpost do not have tracking numbers. Please note that SAP and Singpost are not liable for any lost or damaged parcels sent via normal mail.

 

For International Customers

How much do you charge for shipping internationally?

Shipping fees vary from country to country, and according to the weight of your parcel. All shipping charges will be automatically calculated based on the weight of your order at checkout after you provide your delivery address.

Does my parcel have a tracking number?

For international orders, a unique tracking number will be provided once your parcel has been processed and sent out. It will reflect on both your order history as well as in a confirmation email sent out to you.

Are there taxes or import fees?

Import duties or permits requirements are subject to your country’s import regulations. Please note that custom duties, to be borne by you, may be applicable on your order when it arrives at your country. You should liaise with the authorities directly for the relevant information.

Bulk Buys

Please contact us for bulk order discounts and shipping rates.

Digital Products

How do I download my purchase?

Upon purchase of an e-book, you should receive an email from our digital partner containing a unique username and password, as well as instructions on how to proceed using a digital platform.

If you do not receive an email with instructions, please call or email us for assistance.

Am I able to share my purchased digital product?

You must not share or circulate materials purchased as they are meant for your exclusive usage. To protect yourself against copyrights violations, you should not circulate your downloads.

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